Reference

Our Terms, Your Account Rights

game877 operates under a defined set of legal terms that govern your account, your transactions via JazzCash, Easypaisa, and Raast, and how we handle your data.

Jurisdiction-Dependent AccessAccount Data PolicyPakistan-Region TermsJazzCash & Easypaisa ScopeRaast Payment Coverage
game877 Our Terms, Your Account Rights
DATA AND SECURITY

How We Handle Your Account Data

Your account information — including the wallet details you use for JazzCash, Easypaisa, or Raast deposits — is stored on encrypted servers. We do not share personal data with third parties for marketing. Data is retained only as long as your account is active or as required by applicable law, after which we delete it on a rolling schedule. You can request your data or ask for corrections at any time through account settings.

Encrypted Storage All account data, including wallet identifiers for JazzCash, Easypaisa, and Raast, is held on encrypted servers accessible only by authorised system processes.
No Third-Party Marketing We do not sell or share your personal data with advertisers. Your wallet details stay internal and are used only to process your deposits and withdrawals.
Data Retention Policy We keep your data while your account is open and for the period required by law afterward. Once that period ends, your records are deleted from our systems.
Your Access Rights You can view, correct, or request deletion of your account data through the settings page. Deletion requests are processed within a reasonable period under applicable law.
CONTACT LEGAL TEAM

Reach Us on Policy Questions

Team online

Account Policy Help

For questions about your account terms, data held on your account, or a request to amend your details, contact our support team directly through the in-app chat.

Dispute Resolution

If you believe a transaction or account action was carried out in error, raise it with support within 30 days. We review all disputes against our transaction logs.

Data Requests

To request a copy of the data we hold on your account, or to ask for deletion where local law permits it, submit a written request via the account settings page.

Common Questions About Our Terms

These are the questions we get asked most often about our legal terms, account rights, and data practices. If yours is not here, contact us through in-app chat.

Access depends on your location and the local law that applies to you. Check whether online gaming is permitted in your region before opening an account — we cannot make that determination for you.

We collect your name, contact details, and the wallet identifiers you use for JazzCash, Easypaisa, or Raast. We use this data only to operate your account and process transactions.

Yes. Submit a data access request through the account settings page. We will compile and provide what we hold on your account within a reasonable timeframe under applicable law.

Contact support via in-app chat within 30 days of the transaction. We cross-check every dispute against our payment logs for JazzCash, Easypaisa, and Raast transfers before responding.

We update this page when our policies change. Continued use of the platform after a change is posted means you accept the updated terms. We recommend checking this page periodically.

We may suspend or close accounts that breach our terms. If your account is closed and a balance remains, we will return it via your registered JazzCash, Easypaisa, or Raast wallet where local law permits.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.